Privacy Policy

1. Introduction

This Privacy Policy explains how OCSHOWS (“we”, “us”, or “our”) collects, uses, and protects your information when you use our website, products, and services (collectively, the “Services”).

By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not use the Services.

2. Information We Collect

We collect different types of information in order to provide and improve our Services:

2.1 Information you provide to us

• Account details (name, email address, password).
• Contact information (phone number, billing address).
• Content you submit (support requests, feedback, files).

2.2 Information collected automatically

• Log data (IP address, browser type, pages visited, timestamps).
• Device information (device type, operating system).
• Usage data (features used, clicks, time spent on pages and screens).

2.3 Information from third parties

• Analytics providers and advertising partners (aggregated usage data).
• Payment processors (payment status, limited billing details – never full card numbers).

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services.
• Personalize your experience and improve our products.
• Communicate with you about updates, security alerts, and support.
• Process transactions and send related information.
• Monitor and analyze trends and usage.
• Detect, prevent, and address technical or security issues and fraud.
• Comply with legal obligations and enforce our terms.

4. Cookies & Tracking Technologies

We use cookies and similar technologies (such as web beacons and local storage) to:

• Keep you signed in and maintain your session.
• Remember your preferences and settings.
• Understand how you use our Services so we can improve performance.

You can control cookies through your browser settings and other tools. If you disable cookies, some features of the Services may not function properly.

5. Sharing of Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers: With trusted third parties who perform services on our behalf (such as hosting, analytics, and payment processing) under strict confidentiality obligations.
• Legal requirements: When required to do so by law or in response to valid legal requests.
• Business transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use the Services at your own risk.

7. Your Rights & Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, such as:

• Accessing the personal data we hold about you.
• Requesting correction or update of your information.
• Requesting deletion of your personal data.
• Objecting to or restricting certain types of processing activities.
• Withdrawing consent where processing is based on consent.

To exercise these rights, please contact us using the details below. We may need to verify your identity before fulfilling your request.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will notify you by updating the “Last updated” date at the top of this page and, when appropriate, by other means.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 51 Penrose Gardens Eastborough Sheffield S7 9AJ United Kingdom